Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If something isn't right, you can return it under the terms below.

How Many Days Do I Have?
Returns are accepted within 15 days of the delivery date. Requests made after this period will not be accepted.

What Can Be Returned?

• The item must be unused, unworn, and unwashed.
• It must be in its original packaging with all tags, labels, and accessories.
• Your order number is required.

How Do I Return an Item?
Contact us at [email / WhatsApp number] with your order number, the reason for the return, and clear photos of the product. Once approved, we will share the return instructions with you.

Who Pays for Return Shipping?

• You are responsible for the delivery charges (DC) for sending the item back to us.
• The original delivery charges you paid on the order are non-refundable.

When Will I Get My Refund?

• Your refund is issued after we receive the returned item and check it.
• Once your return is approved, the refund will be processed within 24 hours.
• If the item is damaged, used, or not in its original condition, we may reject the return and refuse the refund.

What If I Receive a Damaged or Wrong Item?
Please contact us within [48 hours] of delivery with photos. In this case, we will cover the return delivery charges.